THE POWERBUILT DIFFERENCE

Mission Statement
We will provide material handling solutions with appropriate technologies that facilitate the growth and prosperity of our customers. The enrichment of people’s lives will be embodied in our solutions. The solutions we employ will serve our customers’ success and will be based on optimizing their operation needs, growth, and bottom line. We pride ourselves in our ability to build an open and honest relationship with our customers and respond to their needs by working together and creating solutions for any problem from start to finish. Powerbuilt is committed to helping our customers by creating solutions that work for their company and their people – whatever it takes to make our customer successful.

Powerbuilt Values
Powerbuilt is committed to providing the best solutions for material handling to help our customers meet their ergonomic needs. Below are our company core values that help guide us to not only meeting, but also exceeding our clients’ expectations.

Can –do attitude. We have pride and spirit in our can – do attitudes. There is always a way to meet the goals; sometimes a little extra effort upfront to clarify the goals makes it possible. Flexibility and responsiveness are two characteristics of Powerbuilt’s team.

Practice open, honest, and effective communication. Provide ideas in an organized and succinct manner. Use language and terminology appropriate to your listeners. Provide sufficient information for others to make decisions. Share honest feedback and input in a way that is constructive to the group or organizations growth. Ask questions to clarify and understand others’ ideas and opinions. Listen effectively and demonstrate attentiveness to others comments.

Maintain positive relationships. Demonstrate high levels of cooperation and flexibility in dealing with others. Respect differences in others. Contribute to an upbeat, harmonious and efficient operation.

Build high trust through focus on customers and associates. Work with customers to determine and clarify their needs and requirements. Respond quickly to customers with solutions that meet or exceed their expectations. Gather feedback from customers to improve processes and develop innovative solutions. Build trust through demonstrated acts of solutions, service and follow up.

Act with high integrity. Establish and maintain the highest standards of ethics and business conduct with customers and associates. Be open, honest and trustworthy in communicating and following through with promises and commitments.

Develop yourself, others and support innovation. Establish self development plans. Systematically reflect on past successes and failures to benefit from experiences. Solicit feedback from others to help self-development efforts. Pursue and experiment with new methods and ideas and provide sufficient opportunity to fairly evaluate their worth. Respond quickly and re-evaluate priorities when confronted with new information.

Make an impact, create pride and spirit. Powerbuilt is a customer driven business, and we realize that our customers want us to make them successful within their organizations while minimizing the hassle we present to them and their co-workers. The focus of our efforts must always be on adding value to the customers we assist while giving pride and spirit to the customers we interact with.

Quality, on – time. We will strive to provide top quality in all that we do in the time frame we promised. We will do whatever it takes to provide high quality service to our customer and associates. We pride ourselves in providing the highest quality solutions to make our customers successful and provide it in the time frame needed to be successful.

Respect people. Treat people with dignity and respect. Give feedback in a way that clarifies performance goals and also recognizes contributions. Demonstrate patience when working with others. Provide sufficient opportunity for others to obtain their goals. Keep commitments.

Value and support the performance of the team. Demonstrate an ability and willingness to work with others and actively contribute to the achievement of organizational goals. Share knowledge and resources. Solicit input and fairly consider and implement others’ ideas.

Support continuous improvement and learning within the organization. Use customer needs as input in determining solution and service quality standards. Define or redefine work responsibilities to include improvements and goals. Apply quality principals and processes in everyday work. Continuously review solution processes and methods to improve upon.

Strive. To give our customers ergonomic solutions that work!